1. 日本クレア株式会社 トップ
  2. Privacy policy

Privacy policy

Effective: May 25th, 2021

CLEA Japan, Inc. (Japan), as data controller, is responsible for the processing of your personal data on this website and/or for the purposes described in this Privacy Policy. In this Privacy Policy, “CLEA”, “we” or “us” refers to CLEA Japan, Inc.

Please carefully read this Privacy Policy, which describes the ways in which we collect information about individuals (“Personal Data”), how we collect, storage and use Personal Data and how we respect your privacy right.

We may change or update this Privacy Policy from time to time by posting a new privacy policy on this website.

 

1.Collection of Personal Data

Information We Collect

We may receive the following categories of data as “Personal Data” from you:

  • Your contact or business contact information (such as your name, email, address, and job role);
  • Sales information (such as order and offer history);
  • Tradeshow related information;
  • Your contact preferences;
  • Your correspondence with us, and
  • Your payment information

Please find more information about the purposes for which we may process your personal data in Section 2.

 

Automatically Collected Information

We may also automatically collect certain types of information whenever you interact with us on our websites and through e-mails that we send to you (e.g., a receipt of confirmation or whether you clicked on the link to our website).

 

The information we collect may include information derived from web server logs (a log file of activities performed that is created and maintained by a server), Internet Protocol (“IP”) addresses, information collected via cookies and web beacons (for example data that is generated by the functionalities you use on our website, pages you visited on our website (URLs requested), your click and surf behavior, and the length of your session).

 

Please find more information about how we may collect Personal Data via cookies and web beacons in Section 2.

 

2.Purpose of processing of Personal Data

 

CLEA processes the categories of Personal Data set out in Section 1 for various purposes listed below.

 

When we interact with you

If you get in touch with us, for example via the contact form on our website or through other CLEA platforms, we will use your personal data in order to reply to and answer your questions and requests.

 

For the development and improvement of products, services and website

We process your Personal Data automatically collected as explained in Section 1., in order to assess, analyze, and improve our products, services, and websites.

 

This means that we can monitor user patterns and preferences; for example, analyze how often you read our newsletters or how often you visit our website and which pages you click on. We also collect data in our web server logs for monitoring system performance, for information security purposes, and for troubleshooting purposes.

 

To provide you products and services and to administer our relationships

When you choose to buy our products or use our services, we will process the Personal Data you submit in order to deliver and administer our products and/or services. When you work with us as a supplier or business partner, we may process your Personal Data for administrative purposes, such as sending invoices. We may use your Personal Data for customer relationship or account management, or to help with sales and customer services.

 

For marketing and events

We may also process your Personal Data for marketing purposes or for events. In such cases, we will process Personal Data for direct marketing communications, business development, lead generation, event management, market research or surveys and for education, training and continuing education, or accreditation.

 

For this purpose, we process your contact or business contact information, contact preferences, sales information, tradeshow related information, and correspondence with us.

 

3.Security


We manage collected personal information properly and do not disclose it except in cases below:

  • when we have a consent of whom the personal information itself.
  • when we provide services by using our third-party business partners on our behalf.
  • when we must comply with a legal obligation.

4.Storage period

We will only retain your Personal Data for as long as necessary to fulfil the purpose for which they were collected or to comply with legal or regulatory requirements.

5.Disclosure/Provision of Personal Data

 

In connection with one or more of the purposes said above, we may disclose your personal data to:

  • Third parties that provide services to us (such as [Affiliated companies, Distributors, Transportation Service Providers]);
  • M&A counterparties;
  • Competent authorities;
  • Recipients to whom personal data is provided in accordance with the laws or regulations; and

 

6.Cross-border transfer of Personal Data

 

Internally

Your personal data may be stored and processed in any country where we have facilities in order to achieve the purposes set out in this Privacy Policy.

 

Externally

We may disclose Personal Data about you to third parties, such as business partners, service providers, and/or vendors who help us execute our business.

 

We may also disclose your Personal Data for the purpose of a merger or acquisition; to respond to requests of government or law enforcement agencies or where required or permitted by applicable laws, court orders, or government regulations; or when needed for corporate audits or to investigate or respond to a complaint or security threat.

 

When third parties are given access to your Personal Data with the above, we take required contractual and organizational measures to ensure that your Personal Data are processed only to the extent that such processing is legitimate and necessary. We will take reasonable steps to ensure that third parties will only process your Personal Data in accordance with those measures and applicable law.

If your Personal Data are transferred to a third party in a country that does not provide an adequate level of protection for personal data, we will, where required, take measures to ensure that your Personal Data are adequately protected.

 

7.For EU Residents

 

We handle your Personal Data based on your consent, legitimate interests necessary for us, contractual necessity or legal obligation if applicable. The provision of Personal Data is not a statutory or contractual requirement. However, we may not be able to provide you with our service in case that you don’t provide us with your Personal Data.

 

You have rights prescribed in General Data Protection Regulation of the European Union (“GDPR”), subject to certain conditions and exceptions. These rights include:

 

  • The right of access to your Personal Data processed by us;
  • The right to rectification of any mistakes in your Personal Data which we hold;
  • The right to erasure (‘right to be forgotten’) of your Personal Data;
  • The right to restriction of our processing of your Personal Data in certain circumstances;
  • The right to data portability: you may receive the Personal Data which you have provided to us, in a structured, commonly used and machine-readable format or may ask for the data to be transferred directly from us to another controller;
  • The right to object at any time to processing of your Personal Data, including for the purposes of profiling and direct marketing; and
  • The right to withdraw your consent, where we process your Personal Data based on your consent (without affecting the lawfulness of processing based on consent before revocation)

 

To exercise these rights, please contact us at addresses/number set forth in Section 12.

 

You also have the right to lodge a complaint with a supervisory authority.

 

8.Usage of cookie

 

Cookies and similar techniques

Cookies are small text files containing small amounts of information which are downloaded to (or read off of) your device when you visit a website through, for example, the browser of your computer, tablet, or smartphone. This small text file enables data (potentially including Personal Data) to be stored. These (personal) data allow for you to be identified when you visit our website at a later moment in time.

 

JavaScripts and web beacons are examples of similar techniques that, in combination with cookies, enable a system to collect information (JavaScripts), store this information in small and simple text files (cookies), and subsequently transmit them (web beacons).

 

All of these techniques are further collectively referred to as “cookies and similar techniques” or “cookies”.

 

We use cookies

We use cookies and similar techniques to process Personal Data for various purposes. Whenever you provide consent, cookies and similar techniques are used to, among other things, show you advertisements and other relevant information about topics of interest to you, to carry out campaign analysis, and to approach target audiences. 

 

We also use cookies for functional or essential technical purposes and purely analytical purposes that have a very limited impact on your privacy. For these cookies, consent is not required as they have little to no privacy implications. For example, we use web beacons to help analyze the effectiveness of websites by measuring the number of visitors to a site or how many visitors clicked on key elements of a site.

 

We take privacy seriously and will only store the information collected via cookies (which may contain Personal Data) for as long as necessary for the purposes for which the cookies are used.

 

We use some type of cookies

Our website uses different types of cookies.

Functional cookies

A number of these cookies are essential to ensure the proper technical functioning of the website. Other functional cookies are used to provide website functionality such as the possibility to save preference settings and to facilitate logging on our website. Further, such cookies can remember your preferred language, your searches, and your previously viewed web pages.

 

Analytical cookies

We use analytical cookies and similar tools to analyze how visitors use our website. We use such a service among others to enhance the user-friendliness of the website. We use cookies to collect information about the use of our website.

We use Google Analytics, a service of Google Inc. (“Google”), to collect information about how people use our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on, etc. Such information will be managed by Google in accordance with its privacy policy. Please visit the websites “HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES” to obtain further information on how it uses cookies.

Advertisements or tracking cookies

With your consent, we use various (third party) cookies for promotional ends. The Personal Data collected by these cookies are analyzed and used for the development of campaigns and target audiences to target them with the most relevant information and personalized communications on the website. These cookies and similar technologies are often placed by third parties. Your browsing behavior may be followed over multiple websites by these third parties. We only receive information from these third parties about your visit to our website. The parties controlling those tracking cookies are authorized to transmit this data in a secured manner to third parties. The (personal) data that the tracking cookies collect and use require an appropriate privacy statement by the third party controller. We have no influence over these cookies and the use of these cookies by those third parties. Therefore, we are not responsible in this regard.

You can disable or delete cookie

When you activate or disable cookies on your first visit to our website, you can always undo those actions by changing your browser settings. Whether you want to disable the cookies, receive a notification at the same moment when a cookie is placed on your device, or want to delete all stored cookies on your device, these changes can be implemented through your browser settings (often found under “Help” or “Internet options”). See the relevant link below for your selected browser type:

You can block cookies

By changing your browser settings, you can set your browser preferences in order to not accept any cookies (from our website). If your browser does not accept cookies from our website, access to certain website functionalities can be denied and/or the use of all website functionalities as a whole can be limited.

 

For more information about third-party cookies and your opt-out possibilities, see https://www.youronlinechoices.eu or https://www.aboutads.info/choices.

Please understand that if you decide not to submit any Personal Data and/or object to or block the automatic collection of any Personal Data (e.g., cookies), our website and services may not work correctly.

 

9.Links to other websites

 

Our websites may contain links to third party websites that may offer useful information to our visitors. Please be aware that this Privacy Policy does not apply to processing of Personal Data by those third party websites. We recommend communicating with such parties directly for information on their respective privacy policies.

10.Under the age of 18

 

Our websites, products, and services are not intended or designed to attract, or engage with, children under the age of 18. We do not knowingly collect Personal Data from any person under the age of 18. If you are under the age of 18, you must not provide your Personal Data to us

11.Notification of change to this Privacy Policy

 

This Privacy Policy may be amended from time to time. The most up-to-date Privacy Policy is published on our website. If there are substantial changes made to this Privacy Policy, we will provide clear communication of those changes on our website, and therefore recommend you check back our website regularly to see any updates or changes.

 

This Privacy Policy was last updated on [May 25th, 2021].

12.Contact us

 

CLEA Japan, Inc. Business Promotion Dept.

1-2-7 Higashiyama, Meguro-ku, Tokyo 153-8533, Japan

 

Telephone number: +81-3-5704-7780

E-mail address: inquiry@clea-japan.com

 

 

CONTACT


We accept your inquiry about our animals, diets, tools, and services from here.

Please feel free to contact us.